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LinkActiv Group provides bilingual US-based call centers with nearshore advantages to hospitality, insurance, healthcare, telecom, automotive, emergency management and financial services clients. For more than 25 years and across its three sites in Puerto Rico, the company has crafted high performing campaigns through its 1,500+ human touchpoints.
25 years delivering world class customer solutions through the total integrations of our multi-channel, bicultural contact, mailing and fulfillment center.
From one original site in Guaynabo, the operation has developed into a multi-site, multi-company division partnering with top industry leaders, and always seeking for new business opportunities.
As the #1 customer engagement solutions provider in Puerto Rico, LinkActiv Group has the experience, scale and skills to offer clients unparalleled customer engagement ROI.
LinkActiv Group has the capacity to manage the whole process from initial outbound lead generation to fulfillment of offers. The printing capabilities allow it to produce from simple direct mail letters to complex directories. The technological capability can help you design and implement the most up-to-date digital and data solutions.
- Inbound and Outbound - Social Media Moderator - Chat interaction - Email - SMS
- Large scale printing: Directories, Shoppers, Books, Magazines
- Digital short-run printing: Personalized email, Flyers, Invitations
- One of only 10 companies with Seamless Certification by the U.S. Post Office, providing unparalleled agility, precision and savings
- We pick and pack your orders with inventory accuracy - Warehousing, inventory management & worldwide fulfillment
- Programming & Design - Business Intelligence - Business Analytics - Website development - Process optimization - Database analytic solutions & optimization - Data Mining
Bilingual Teleoperators
Communication Stations
Monthly Campaign Hours
Yearly Pieces of Mail Handled
